Grassette and Associates is a boutique real estate law firm with attorneys who have elected to dedicate their legal practice to representing lenders and consumers in all matters surrounding title and settlement services. At Grassette and Associates, we put our clients before all else – after all, they are the heart of our business.
Issues arise. We’re here to resolve them. Our on-staff attorneys and paralegals have handled thousands of closings, and are fully equipped to seamlessly relieve any hiccups or surprises that may arise during the closing process.
Our mission has been clear from the day we were founded:
Provide the highest level of service possible to the client, by constantly maintaining open lines of communication and retaining an unwavering commitment to excellence.
Our devotion to excellence does not stop with the client. We constantly work with our business partners to ensure that every step of the transaction is handled as seamlessly as possible. We understand that it is imperative that our office function harmoniously with the real estate partners working alongside Grassette and Associates to ensure that transactions are handled professionally and efficiently.
Compliance is a priority. Grassette and Associates makes it a priority to keep ourselves and our professional partners updated on the most recent legislation, and adjust our strategy and practices as necessary to ensure that we are 100% compliant under all guidelines. Furthermore, we are compliant under the new CFPB Rules and Regulations, and certify that we follow The ALTA’s Best Practices Framework.
Surveys help us improve service with each transaction. After each closing we perform, we issue a post-closing survey. These surveys help us to understand what we have done right and what we could improve on with each transaction. We understand that our services are a reflection of our referral partners, and aim to provide every client with the best possible experience.
We specialize in client retention, and that does not stop with our clients. Our high level of customer satisfaction often leads to increased retention and referrals for both Grassette and Associates and for our lending partners.